Frequently Asked Questions

Do you offer ongoing Maintenance Programs?

Yes we do. We have a wide range of ongoing ‘pre-programmed’ Maintenance Programs to suit your business. These programs range in frequency from weekly to monthly ongoing visits and range in length from one hour to a full day per visit, depending of course on your particular business needs.

Do we have to be on a permanent Maintenance Program to use APM’s services?

No you don’t. Although we specialise exclusively in Property Maintenance, we offer everything from a one time only service call for something as small as changing a light bulb all the way through to a range of comprehensive ongoing Maintenance Programs.

Is there a minimum length of time I need to commit to on a Maintenance Program?

No, there is no minimum period. Our programmed Maintenance Programs are designed to save you money and have flexibility incorporated into them. If, at any time, you feel you’d like to stop a maintenance program or would prefer a ‘call us as you need us’ style of arrangement, just let us know.

Can I go from one Maintenance Program to another?

Yes. If, for example, you are currently on a maintenance program that has a frequency of a monthly visit for 4 hours per visit and you feel this is not enough or too much, you can, at anytime, upgrade to any of our programs that is more or less frequent. For example, you may wish to upgrade to a program that has two monthly visits with 4 hours per visit or possibly downsize to one monthly visit with 2, 4, 6 or 8 hours per visit. Whatever your particular needs are, we’ll have a program that is right for you and your business.

What if one of the Maintenance Programs doesn’t exactly fit my business needs?

We can tailor a program to suit your exact needs. We will find the program that most closely matches your needs and then tailor that program until it is that the right fit for you and your business.

What is the main difference between a Maintenance Program and ‘ala-carte’ maintenance?

‘Ala-Carte’ maintenance is designed to be used as and when you need it. Whereas our programmed Maintenance Programs are designed for businesses that feel confident they will need a certain number of hours and frequency of visits over a pre-determined period of time. For example, your program may be 2, 4, 6 or 8 hours per visit and it may be weekly, fortnightly, monthly or quarterly. The benefits of our programmed maintenance programs is that they save you money on your maintenance and they give you peace of mind knowing you don’t need to worry about any problems on site, we’ll be there to find it, fix it and in many cases prevent it to make sure you don’t have to worry about it and get on with running your business.